These terms govern your use of the Xcentrix platform provided by [Company legal name] ("we", "us"). By creating an account or using the service you agree to them.
Xcentrix is a practice‑management platform for accountancy firms. We provide it on a subscription basis and will use reasonable efforts to keep it available, but do not guarantee uninterrupted service.
Subscription fees and plans are as shown at sign‑up or as agreed in writing during early access. [Set out billing cycle, renewal, and cancellation terms.]
You retain ownership of the data you put into the platform. We process it as your processor under our Privacy Policy and [Data Processing Agreement]. You can export your data and request deletion on termination.
We aim for high availability and provide support by email. [State any SLA or support hours if you offer them.]
To the extent permitted by law, we're not liable for indirect or consequential loss, and our total liability is limited to [e.g. the fees paid in the preceding 12 months]. Nothing limits liability that cannot be limited by law.
Either party may end the subscription in line with the plan terms. We may suspend access for non‑payment or serious breach.
These terms are governed by the laws of England & Wales and subject to the exclusive jurisdiction of its courts.